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Get in Touch

Questions about an order, a product, or a return? We are a small US-based team and we read every message.

Email us: contact@tinyforpets.com

We reply within one business day, Monday through Friday. Include your order number if your question is about an existing order — it helps us help you faster.

Quick answers

  • Where is my order? Every order ships from our US warehouse within 24 hours on business days, and we email you a tracking number the moment it leaves. Check your inbox (and spam folder) for the shipping confirmation.
  • Returns: You have 30 days from delivery to return any item. See our Return & Refund Policy for the simple steps.
  • Damaged or wrong item? Email us photos within 48 hours of delivery and we will make it right with a free replacement or a full refund.

For Tiny Pets is operated by SHOPBOXING LLC, Miami, Florida, USA.

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